Thursday, March 11, 2010

Psychiatry Bait-and-Switch

New patient appointments with psychiatrists are usually 90 minute appointments, and subsequent appointments are generally 15 to 20 minutes to deal with medication issues, unless you are also seeing the psychiatrist for your psychotherapy, which many insurance companies don't like anymore.

I do not know if it is an acceptable practice for a psychiatrist to "farm out" part of the initial interview to a colleague at their practice, such as an LCSW (Licensed Clinical Social Worker) or other mental health professional, and then come in for the last 20-25 minutes and be filled in on the most pertinent details (things like family history that I had already addressed in the New Patient Information packet that I had been asked about again in the interview were not brought up in this "fill in the psychiatrist" process, thank goodness; perhaps it was assumed that she had read the history, and that she'd read the interviewer's full notes later) . . . . . .

I do not know if such a thing as this is an acceptable or accepted practice . . . I do not know what my insurance company would say about it, either.

Shockingly, I wasn't interviewed by anyone I'd consider a mental health professional, though I think the people within the group practice there might disagree. I was interviewed by an Energy Healer. AN ENERGY HEALER. Of all the mumbo jumbo hocus pocus crap, pardon my language . . . . . this is fine, for those who believe in it. It is not fine for me, because this is not what I was there for, and despite the fact that her "degree" includes courses in psychology and psychodynamics (when I first went there to fill out the new patient forms, I picked up the business cards of everyone there, and a flyer or two, including the one for this Energy Healer, to take home with me to read, to get a "feel" for this different kind of a place that I'd be going to), I do not consider her a mental health professional.

I also consider it a wasted opportunity on the part of the psychiatrist, because with the limited time we are allowed in subsequent "med check" appointments by the insurance company, she has missed the opportunity allowed in this first, longer appointment in getting to know me that she could have had in interviewing me herself.

Now, if her practice is busy enough that she can't take new patients on without farming part of the interview out to a colleague, then at least do it to one of the LCSW's or PC (personal counselor? professional counselor?) at the practice, and not to the energy healer . . . . .

With as long as it took me to find a psychiatrist last time, and as quickly as I found one this time (although that might be a warning sign, I don't know, although the open philosophy the practice holds would indicate, I HOPE, that they'd not try to force one down a path you aren't comfortable with), I AM happy to have gotten in to a psychiatrist at all, AND the time I DID spend with her (none of it one-on-one, though, the energy healer was still in the room the whole time) I thought she was sharp, in a good way, on the ball, knew her stuff, made a decent impression for the negative impressions that I'd already had going, having been thrown for a loop or two by being farmed out to the energy healer, and a really negative interaction with the office staff at the front desk, which was another throw-me-for-a-loop interaction that is causing a huge amount of anxiety.

The thing is, I cautiously quite like her; the psychiatrist, that is. Based on the little time I had with her.

Counter-balancing that, though, is the resentment at being forced to open up to someone that I'd never have opened up to, had I not been forced to. She's not going to be part of my ongoing visits, as the med checks will be with the psychiatrist herself, but when my arthritis and the prognosis would come up it was assumed that what the doctors had said about my future wasn't really how things had to be, because what the Energy Healer does is supposedly supposed to change that kind of thing. I resent that she or they assumed that I was or would buy into that way of thinking, as well. Although, since that's their worldview, how could they not think that way? It would be like asking them to be something other than who they are, so I suppose I couldn't ask anything else.

At my next appointment, my problem with the staff in the office will be mentioned, unless the anxiety becomes so great that I have to call her and mention it before then (ie, it might prevent me from coming back, and if it does so, I may be done with psychiatrists forever), as well as my resentment at being forced to open up to someone that I was not prepared or expected to open up to, that I would not naturally trust, will also be mentioned. These things are important to maintain a good working, trusting therapeutic relationship between the psychiatrist and myself, although I worry about complaining about the office staff, as well as complaining about the procedures she's established for taking on new patients. I have to counter-balance those worries with how much anxiety the office staff interaction has and is causing me, as well as the amount of resentment caused by the bait-and-switch thing, the amount of resentment caused by the fact that I never would have opened up to this other woman if I hadn't have been forced to.

I still wonder if it makes me a bit of a, pardon my language, bitch, that I had this office staff problem, and problem with the new patient procedure, though. Still, on the latter, I've never HEARD of anything like it, especially involving a non-mental health professional, at least as most of the mainstream world would define the term . . . . .

I was raised to be a bit leery of psychiatry/psychiatrists, and this whole experience just leaves me extremely unsettled, despite the fact that the psychiatrist seemed really good, although I don't have much to go on, there, and I have to make some judgements of her based on more than our interactions; I have to judge her on her intake procedures, office polices, and other things.

She's got me titrating up EXTREMELY QUICKLY on Seroquel, so we'll see how that goes; depending on side effects, we may slow it down a little.

I'm hoping that the peeps over at Shrink Rap see this post, and respond with a post on if they've ever heard of acceptable or not practice of farming out part of the new patient intake interview . . . . whether it be to a more mainstream mental health professional with a lesser degree, or to a more odd "specialty" such as happened to me. Even if it's acceptable within the profession, it's still a missed opportunity on the part of the psychiatrist, as I stated above, to get a good read on the patient.

I see her again in a couple of weeks, on a Saturday morning of all things!

10 comments:

Dinah said...

SArebear,
I'm in a bit of a frenzy getting ready for vacation---if I get any time, I will write you a post!

Scream said...

What a rip-off! But biological psychiatry is a hoax so why not go to an energy healer.. what ever that is.

BPladybug said...

Please, please do not go to this Psychiatrist. Her shocking poor judgement disqualifies her. I consider this a type of malpractice. You deserve someone excellent. What if you had an episode and an 'energy healer' returned your call because the Pdoc was busy/out of town, etc. She needs to be reported to the state medical board.

Sarebear said...

Thanks, guys.

Ann, if such an incident occurred, I WOULD report her.

I was assured that the energy healer would not be part of any further/future appointments, as the expertise in the medical dept and med check appointments is all the psychiatrist's.

I am guessing that because the energy healer had some courses in psychological fields in order to "earn" her Brennan Energy Healer 4 year degree, that the people at this practice see her as capable enough for interviewing, but I certainly don't see her as anything like a mental health professsional, UGH. As I'm assuming you don't, either.

The sheet that lists office policies says if I should call in and need to speak to someone and that my doc isn't available, a professional will be made available if possible, and I'm guessing that they consider her one, since she had courses in Psychology and Psychodynamics and one or two other things related . . . . I'll decline, if she is the only available professional available, saying that I do not consider an Energy Healer to be a mental health professional, and that if a mental health professional is not available, I'll have to deal with my situation on my own.

After that, once I'm out of the immediate emotional or anxiety or whatever it was that may have prompted the call, once I'm a ways out and away from that, I'll have to make an analysis of how things were handled, and bring it up with the psychiatrist at the next appointment, and discuss options. Just because an Energy Healer may be acceptable to them does not make one acceptable to me, and it is a BIG problem, and hopefully they'll accommodate that. If they won't or can't, then I'll have to wonder if they know what planet they are living on, how grounded in reality THEY are, lol . . . . .

And then, jump ship, bail out, seek a different psychiatrist. If the Energy Healer never enters the equation again, things may be fine, but I need to talk to my concerns with the psychiatrist at the next appt. in a couple weeks. If she's not comfortable with my concerns, I may know whether or not I need to jump ship then.

April 3rd is the date, it'll take me a few days at the least, half a week or so, to process how I feel about the appointment, before I post about it, like this last time.

One reason the timing of all this is so important, though, is that my surgical recovery is potentially being undermined by depression, as well as doing the other knee in June, and anti-depressants can take some time to work, although as fast as we're titrating up on Seroquel, and as she said that this one can work faster than others . . . . .

Anyway, it's important to get me on one, both for my current recovery, and as the next surgery looms. Although I'm so TIRED of being in pain all the time, I hate to contemplate the next one . . . .

Sunny CA said...

I would find it completely unacceptable and would look for another psychiatrist. I thought at first you must live in Marin County, CA because I'd be less surprised about it there. A friend of mine has a psychologist-friend who I "wrote off" as a psychologist the first time I met her because she asked me my astrological sign in a 1 minute exchange through the car window (she was driving and I was on foot). Astrological sign!! And she's a psychologist! I want only grounded psychiatrists who have a basic world view like my own which does not include astrology or faith healing or religion of any kind. You are right about this Sarebear! Consider looking for a different pdoc.

katie said...

That's awful! You are right to be frustrated, leery and beyond uncomfortable. I'm glad you like the psychiatrist (albeit cautiously), but I am concerned by the psychiatrist's poor judgment to a)use an ENERGY HEALER as an intake worker, and b)to assume the ENERGY HEALER can cure your arthritis.

Honestly, another tact I'd consider would be calling up your insurance and seeing what they have to say. They can file a complaint against the company? firm? clinic? as well that may have far more results then anything you as an individual can do.....

Ladyk73 said...

Oh my freaking GOD....

An energy HEALER? omg OMG OMG OMG WTF WTF WTF?

oh boy...

unbelieveable

Eileen said...

It has been my experience in the past that if you can get an appointment with a new doctor very quickly that it is a confirmation that there may be something less than perfect about them or their staff - unless, of course, it is a newly opened practice/new appointment.
And it is beyond my comprehension as to why, if someone is never to be part of a consultation again, they are the person to make the initial contact. A medical student taking a case history is one thing - but, excuse me, if I need something as specialised as a psychiatrist, then may I make the first contact with him/her personally. And since you are in the USA - I imagine you (or your insurers) are paying through the nose for that appointment. A broken leg doesn't need the same level of trust as a hurting mind. At least I'm unlikely to be offered an "energy healer" as a substitute in the British National Health Service, whatever its faults!!
Best of luck for future appointments!

Alison Cummins said...

Sarebear, your story has made it across the Atlantic!

http://www.mentalnurse.org.uk/2010/03/this-week-in-mentalists-123/
http://lakecocytus.blogspot.com/2010/03/quackery.html

Sarebear said...

Thanks Alison for letting me know! I'm across the pond, jeepers!